UX Research Training Program
Planning and executing a 2 months online training course about UX research for a B2B technology company
Panasonic Connected Solutions
Approach
Planning was key for this project, so I spent a significant amount of time in structuring the program. Together with the client, I set a project briefing so the participants can learn how to plan & conduct UX research in the real project context. I also organised 3 expert sessions where participants can learn from real UX research experts with different expertise.
UX research introduction lecture
6 training workshops
3 expert sessions
Online survey & depth interview experience
Homework check & feedback
Final presentation & report
Outcome
6 designers participated the program from service design / product design teams and performed all the tasks very well. The program was greatly appreciated both by the participants and senior managers of the design department.