UX Research Training Program

Planning and executing a 2 months online training course about UX research for a B2B technology company

Panasonic Connected Solutions


Planning was key for this project, so I spent a significant amount of time in structuring the program. Together with the client, I set a project briefing so the participants can learn how to plan & conduct UX research in the real project context. I also organised 3 expert sessions where participants can learn from real UX research experts with different expertise.

  • UX research introduction lecture

  • 6 training workshops

  • 3 expert sessions

  • Online survey & depth interview experience

  • Homework check & feedback

  • Final presentation & report


6 designers participated the program from service design / product design teams and performed all the tasks very well. The program was greatly appreciated both by the participants and senior managers of the design department.